ServiceNow Assessments

Ace the ServiceNow hiring process with strategic practice exams on TechTest.

Careers at ServiceNow

ServiceNow, a leader in cloud-based platforms, champions workflow digitalization to boost productivity and user experience. Its services span ITSM, ITOM, and ITBM—critical for modern enterprises. Aspiring to join ServiceNow means aligning with a company at the forefront of technological innovation that is constantly on the lookout for analytic minds and problem-solvers dedicated to enhancing customer satisfaction. With its reputation for setting high standards in tech solutions, careers at ServiceNow are not only challenging but also deeply rewarding for those passionate about making a significant impact in the tech space.

ServiceNow Application Process

The selection process has 4 major stages:

1. Online Application

2. Online Assessment

3. Interview

4. Assessment Centre

ServiceNow Online Application

Beginning with the Online Application, the journey to joining ServiceNow starts here. Candidates are expected to provide comprehensive details highlighting their skills, experience, and suitability for the role. A resume tailored to ServiceNow’s values and the specific position's responsibilities is vital. Make your first impression count by showing how you can contribute to their aim of streamlining enterprise operations.

ServiceNow Online Assessment

The Online Assessment phase evaluates candidates' proficiency in areas critical to ServiceNow's services. Anticipate tests on analytical skills, problem-solving, and an understanding of ITSM, ITOM, and ITBM principles, which are integral to ServiceNow's operations. Excelling here demonstrates your potential to thrive in their innovative environment.

ServiceNow Interview

Interviews at ServiceNow are an opportunity to showcase your technical skills and customer-oriented mindset through in-depth discussions with the team. Prepare to articulate your experiences and how they align with ServiceNow's mission to transform enterprise workflows through digital solutions.

ServiceNow Assessment Centre

The Assessment Centre often serves as a final evaluative stage, with in-person tasks designed to measure problem-solving capabilities, cultural fit, and your ability to collaborate. Success here is a testament to your potential as a future ServiceNow team member.

Sample ServiceNow Assessments question Test your knowledge!

Score: /6

Calculate the average quarterly profit for each year. Then, identify the highest average quarterly profit.

QuarterYear 2020 ($ million)Year 2021 ($ million)Year 2022 ($ million)
Q1152025
Q2182228
Q3202530
Q4222835
  • $26.5 million
  • $27.5 million
  • $28.5 million
  • $29.5 million

Calculate the average price of oil for each year. Then, identify the highest average price.

MonthYear 2021 ($)Year 2022 ($)Year 2023 ($)
Jan505560
Feb525762
Mar545864
Apr566066
May586268
Jun606470
  • $63
  • $65
  • $67
  • $69

Calculate the percentage increase in the price of oil from Jan to Jun for each year. Then, identify the highest percentage increase.

MonthYear 2021 ($)Year 2022 ($)Year 2023 ($)
Jan505560
Feb525762
Mar545864
Apr566066
May586268
Jun606470
  • 20%
  • 21%
  • 22%
  • 23%

Determine the total price of oil for the first three months of each year. Then, find the highest total price for these months.

MonthYear 2021 ($)Year 2022 ($)Year 2023 ($)
Jan505560
Feb525762
Mar545864
Apr566066
May586268
Jun606470
  • $182
  • $184
  • $186
  • $188

Calculate the month-over-month increase in the price of oil for each year from Jan to Feb. Then, identify the smallest increase.

MonthYear 2021 ($)Year 2022 ($)Year 2023 ($)
Jan505560
Feb525762
Mar545864
Apr566066
May586268
Jun606470
  • $1
  • $2
  • $3
  • $4

Calculate the total annual profit for each year. Then, identify the highest total annual profit.

QuarterYear 2020 ($ million)Year 2021 ($ million)Year 2022 ($ million)
Q1152025
Q2182228
Q3202530
Q4222835
  • $114 million
  • $116 million
  • $118 million
  • $120 million

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ServiceNow Assessments Tips

Understand the Basics

Start with a good grasp of ITSM, ITOM, and ITBM principles, as ServiceNow's foundation lies here.

Logical Reasoning

Develop strong logical reasoning abilities, as these are crucial for excelling in the assessments.

Practice Makes Perfect

Regularly take practice tests to familiarize yourself with the exam format and question types.

Free Tests on TechTest

Take advantage of free practice exams tailored to ServiceNow's hiring process on TechTest.

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ServiceNow Assessments FAQs

What are the ServiceNow tests?

ServiceNow tests are an integral part of their hiring process that gauges a candidate’s ability to tackle problems and think critically, particularly in IT-related scenarios.

Are the ServiceNow tests hard?

ServiceNow tests can be challenging, reflecting the high standards expected from employees in a cutting-edge tech environment.

How do I prepare for ServiceNow tests?

The best preparation for ServiceNow tests is thorough practice, which TechTest facilitates with a range of specialized practice tests.

How long does the recruitment process take at ServiceNow?

The duration of the recruitment process at ServiceNow may vary, but being well-prepared can make the process smoother and potentially quicker.

What are ServiceNow's core values?

ServiceNow’s core values revolve around innovation, collaboration, and a customer-first approach to delivering high-quality digital workflow solutions.